Terms of use
Last updated: September 2026
These terms apply when you download, install or use LobbyInk (“the software”). By installing it you agree to them on behalf of your business.
1. Licence
We grant you a non-exclusive, non-transferable licence to use the software at the property or properties covered by your licence, for as long as your licence is active. The software is licensed, not sold. You may not copy, resell, reverse engineer, or remove licence checks from the software, except where the law allows it.
2. Trial
A free trial may be offered for a limited time. At the end of the trial, a paid licence is needed to keep signing new cards.
3. Your data
Registration cards and guest data created with the software belong to you and stay on your computer. You can always search, view, print and export your existing cards, even if your licence ends. You are responsible for your guests' data, for choosing how long to keep it, for backups, and for keeping your recovery key safe. We cannot recover cards without your recovery key.
4. Your responsibilities
You are responsible for the content of your registration cards and policies, for telling guests how their information is used, and for complying with the laws that apply to your property, including privacy and record-keeping laws.
5. Updates and support
While your licence is active you receive updates and reasonable support by email.
6. Fees
Fees are as agreed when you buy your licence. If fees are not paid, we may suspend the licence after notice. Suspension stops new cards from being signed; your existing cards remain available to you.
7. Warranty and liability
The software is provided “as is”. We work hard to make it reliable, but we do not guarantee it will be free of errors or interruptions. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the fees you paid for the software in the 12 months before the claim.
8. Ending
You can stop using the software at any time. We may end these terms if you seriously breach them. Sections 3, 7 and 8 continue after the terms end.
9. Changes
We may update these terms. We will tell customers about significant changes before they take effect.